30 Day Risk Free Trial
Water flossing, tongue scraping and daily brushing that clears the plaque brushing alone leaves behind.
Why people switch to Novora?
Reach between teeth
Water jet clears food a brush skips.
Fresher breath
Tongue scraping removes odour-causing bacteria.
Gentle on gums
Pressure cleans without scratching enamel.
30-day risk-free
Try it a month, keep it or return it.
Caring for your smile is a daily ritual worth keeping. Make it effortless with our everyday dental essentials.
FAQs
FAQs
Shipping & Delivery
Orders & Payment
FAQs
Shipping & Delivery
Orders & Payment
How does it work?
A built-in motor drives water from the 300ml reservoir through a curved jet tip in rapid pulses at adjustable pressure. The pulsation and pressure together disrupt bacterial film and flush loosely attached debris and interdental plaque from the tooth surface and just below the gumline, reaching interproximal areas and back molars that a brush and often string floss miss.
How is this different from a cheaper alternative?
The reason it works is the motor. An earlier faucet-attached prototype from around 1955 failed commercially because tap pressure alone could not remove plaque, which is exactly why a water flosser requires a motor to generate the 40-150 PSI pulsing stream. That physical requirement is specific to this product class and cannot be claimed by string floss or by a passive water squirter.
Who is it for?
It is used by unisex adults, people with braces or undergoing orthodontic treatment, people with dental prostheses, people with manual dexterity limitations (e.g. arthritis) who find string floss difficult.
How often should I use it?
Daily; dental experts and the ADA recommend some form of daily flossing.
What will I notice?
Flushes plaque and food debris from between teeth and just below the gumline with a 40-150 psi pulsing stream, reaches interproximal areas, back molars, braces and prostheses that brushing and string floss miss, adjustable pressure and multiple modes plus a 2 minute smart timer to keep the routine comfortable and consistent, cordless with a 2500mah battery lasting up to 60 days per charge, ipx7 for shower use and travel.
How long will it take to receive my delivery?
All orders are Free & Fast Delivery of purchase, with free delivery Australia-wide. Once dispatched, most metro orders arrive within 5 to 9 business days, and regional areas may take a few days longer. You'll get a tracking link by email as soon as your order is on its way.
How does the 30 day guarantee work?
We want you to love your Novora products. If for any reason it’s not the right fit, we offer a 30-day money-back guarantee.
To be eligible for a return, the item must:
• Be in the same structural condition as when received
• Be returned in its original packaging
• Be cleaned and sanitised prior to return
Once the item is received, your refund will be processed promptly.
How much do I pay for shipping?
All orders include free delivery Australia-wide, no matter how many products you order.
How do I track my order?
Yay, time to celebrate – your order is on its way! After we pass your order to Australia Post, we will send you a shipping confirmation email which will have a ‘Track Order’ button. This will take you directly to the Australia Post site so you can follow the live tracking updates!
Haven’t received your shipping confirmation email yet? Check your spam folder too (it may have ended up there).
Help, I think my order is lost/hasn’t been delivered?
Think your order might be lost in transit? Although Australia Post quote us 5-9 business days for standard delivery, sometimes life happens and they aren’t able to deliver within this timeframe. When this is the case, your tracking number may show a ‘delayed’ delivery date.
If your order isn’t delivered within 20 days, please contact us and we can launch an investigation with Australia Post.
*Please note: For any queries or issues related to your Australia Post order, we recommend you first reach out to Australia Post directly. While we understand delays are frustrating, we are required to work within Australia Post’s processes. Once you have contacted Australia Post directly, let us know and we can contact them on your behalf to try and resolve any issues ASAP.
Can I change my shipping address?
Oops, is your order not being sent to the right address? We can absolutely help change this for you! Provided your order has not shipped, please send us the new details and we can change this over for you.
If your order has been shipped, don’t panic! You can still redirect it via the Australia Post tracking link we provide on your shipping confirmation email.
*Please note: We can only send your order to the address you provide on your order - if you have provided an incorrect address, and the package is delivered there, we are unable to retrieve it so please check your address carefully!
Do you ship internationally?
At this time, we only deliver our products to customers in Australia.
How secure is your payment?
Your privacy and security is our highest priority. We use Shopify Payments, which is an extremely secure and highly encrypted system designed to protect customers and also hold merchants accountable.
What payment types do you offer?
We accept the good old-fashioned methods of payment, such as credit cards (Visa/Mastercard/American Express) as well as debit cards that can be used for online transactions. If you’re a bit more tech-savvy, we offer Google Pay and Apple Pay too!
Do you have payment plan options?
Unfortunately, we don't currently offer any split pay options (like Afterpay, Klarna or ZipPay). These are coming soon though!
How do I use a discount code?
Woo, it’s on sale - so you’re basically saving money (at least, that’s what we tell ourselves when something is on sale). Simply head to the checkout, and on the first page of the checkout there will be a box for you to enter your discount code in - make sure to click ‘Apply’! This is offered before the payment page so you’re totally aware of how much you can save.
*Please note: Only one discount code can be used per order. If you are purchasing multiple bundles and discounts, we suggest placing separate orders. Strikethrough prices may consider the discount code mentioned in the description. Please check email offers for which items the code is applicable for (eg. specific products only).
I forgot to use my discount code!
Made your purchase, and as the payment was loading you realised with horror you hadn’t added your discount? Never fear, that opportunity hasn’t slipped away! Simply contact our helpful team here and they will be happy to help correct this for you.
*Please note: Only one discount code can be used per order. If you are purchasing multiple bundles and discounts, we suggest placing separate orders. Strikethrough prices may consider the discount code mentioned in the description. Please check email offers for which items the code is applicable for (eg. specific products only).
What currency is the store in?
All pricing for our Australian store is listed in Australian dollars (AUD).
